Return Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last goods.

How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us:

Email: leslie@dfcyxj.com
Phone: (519) 653-6500

by means of a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the additional costs that result from your choice of a different type of delivery than the most affordable standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

Important Notes

• The right of withdrawal applies exclusively to purchases made directly through our affiliate partner store.
• dfcyxj is an affiliate portal — purchase contracts are concluded exclusively between you and Steve Madden.
• Please contact Steve Madden's customer service directly for withdrawals and returns of physical products.
• The goods must be returned in unused and undamaged condition, in their original packaging where possible.
• Return shipping costs are the responsibility of the buyer unless the product was defective upon arrival.

Manufacturer Warranty

In addition to your statutory rights, the Jypsey Gold Leather by Steve Madden may be covered by a manufacturer warranty provided by Steve Madden. Warranty claims are handled directly by Steve Madden's customer service. Please retain your proof of purchase for all warranty claims.

Contact

For questions about the return policy, please contact:
Email: leslie@dfcyxj.com